Terms of Use
Effective Date: 11.6.2025
These Terms of Use ("Agreement") constitute a binding legal agreement between you ("User") and Linked LLC, a Delaware limited liability company ("Linked," "we," "us," or "our"). By accessing or using the services offered at https://linked.it.com (the "Website") or by purchasing or using any eSIM service offered by Linked (collectively, the "Services"), you agree to be bound by the terms of this Agreement and our Privacy Policy, available at https://linked.it.com/privacy. If you do not agree to these terms, do not use our Services.
1. Eligibility and Capacity
You must be at least sixteen (16) years old and legally competent to use the Services. By accessing or using the Services, you represent and warrant that you meet these requirements and, if acting on behalf of an organization, have the authority to bind that entity to this Agreement.
2. Description of Services
Linked provides access to digital eSIM telecommunications services across more than 200 countries and territories. Services include data plans, customer account tools, and customer support interfaces. Service availability may be restricted in certain jurisdictions. Linked reserves the right to modify, suspend, or terminate any aspect of the Services at any time, without prior notice and without liability.
3. Account Registration and Security
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account. You agree to notify Linked immediately at team@linked.it.com if you suspect unauthorized access or use of your account.
4. License and Acceptable Use
Linked grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely for personal or internal business purposes. You agree not to:
- Use the Services for any unlawful or prohibited purpose;
- Copy, modify, distribute, or create derivative works from the Services;
- Interfere with, damage, or disrupt any part of the Services;
- Reverse engineer or attempt to extract source code;
- Transmit malicious code, including malware, spyware, or viruses.
5. Purchases and Refunds
Purchases of eSIM services are final and non-refundable once the QR code is scanned or the activation process begins. Linked may, in its sole discretion, offer a refund in exceptional cases, subject to technical review. Users must contact team@linked.it.com within seven (7) days of purchase to be considered for a refund.
6. Intellectual Property
All trademarks, logos, content, and intellectual property related to the Services are owned or licensed by Linked. You agree not to use Linked's intellectual property without our prior written consent. Any user-generated content submitted by you shall be licensed to Linked on a perpetual, irrevocable, royalty-free, worldwide basis for the limited purpose of operating and improving the Services.
7. Privacy
Please refer to our Privacy Policy, available at https://linked.it.com/privacy, for information on how we collect, use, and protect your data.
8. Accessibility and Compliance
Linked strives to comply with global accessibility and privacy standards including the Americans with Disabilities Act (ADA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). We regularly update our policies to reflect such standards.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINKED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINKED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. IN NO EVENT SHALL LINKED’S AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO LINKED IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Linked, its affiliates, officers, directors, employees, and agents from any and all claims, damages, liabilities, costs, and expenses arising from your use of the Services or violation of this Agreement.
12. Force Majeure
Linked shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, labor disputes, cyberattacks, power outages, or failures of third-party providers.
13. Governing Law and Dispute Resolution
This Agreement shall be governed by the laws of the State of Delaware, United States. Any dispute shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Venue for arbitration shall be New York, NY, USA.
14. Modification of Terms
Linked reserves the right to update this Agreement at any time. Changes will be effective upon posting on the Website. Continued use of the Services constitutes acceptance.
15. Termination
We may suspend or terminate your access at any time, for any reason. You may cancel your account by contacting team@linked.it.com. Upon termination, all rights granted under this Agreement shall immediately cease.
16. Entire Agreement
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and Linked, superseding all prior or contemporaneous agreements.
17. Severability and Waiver
If any provision is found invalid, the remainder shall remain in full force. Failure to enforce any provision shall not constitute a waiver.
18. Contact
For inquiries, please contact: team@linked.it.com