Linked Privacy Policy
Privacy Policy – Linked
Your privacy. Protected, by design.
We collect only the data we need. We never sell your info. You're always in control.
At Linked, privacy isn't just a checkbox — it's at the core of how we build.
This policy explains how we collect, use, and protect your personal data when you use our eSIM services, in full compliance with the GDPR, CCPA, and other leading data protection frameworks.
Privacy Policy – Linked LLC
1. Introduction
Linked LLC (“Linked”, “we”, “our”, or “us”) is a company registered in the State of Delaware, United States. This Privacy Policy outlines our practices regarding the collection, use, processing, and protection of your personal data in connection with the use of our website, mobile application, and eSIM-related services. We are fully committed to complying with applicable global data protection regulations including, but not limited to, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and similar frameworks.
2. Information We Collect
We collect the following types of personal and technical data:
- Account Information: Full name, email address, account credentials.
- Billing Information: Processed securely via Stripe (we do not store payment data).
- Communications: Support inquiries and messages.
- Device and Usage Data: IP address, OS type, browser, user activity on the site.
- Location Data: Only with your explicit consent for service optimization.
- Cookies: Essential, analytics, and marketing cookies (with consent).
3. Legal Basis for Processing
Our processing activities rely on one or more of the following legal bases:
- Consent: For marketing, location services, and optional tracking.
- Contractual Necessity: To provide our core services.
- Legal Obligations: For tax, regulatory, and fraud prevention.
- Legitimate Interests: To maintain and improve our services.
4. How We Use Your Information
- To set up and manage your account.
- To deliver eSIM services and customer support.
- To personalize and improve user experience.
- To process secure payments via Stripe.
- To comply with applicable legal and financial regulations.
- To communicate essential service updates.
5. Infrastructure & Data Security
At Linked, we operate on globally distributed cloud environments, engineered for performance, scalability, and security. Our backend systems are built upon enterprise-grade infrastructure providers that adhere to international security standards, including:
• Full encryption of data in transit and at rest (TLS 1.3 / AES-256)
• Zero-trust access architecture, ensuring that no individual — including internal personnel — has direct access to user data
• Automatic failover and backup redundancy across multiple geographic zones
• Real-time monitoring and anomaly detection for threats, downtime, or abnormal usage
• Secure payment processing through certified PCI-DSS Level 1 platforms
• Global CDN and DDoS protection to ensure high availability and minimize latency worldwide
• Strict compliance with GDPR, CCPA, and other data protection frameworks
We partner exclusively with providers that offer built-in compliance certifications such as ISO/IEC 27001, SOC 2 Type II, and CSA STAR.
Linked’s infrastructure is designed with a privacy-first approach — built to protect, by default.
6. Cookies & Tracking Technologies
We use cookies to personalize and optimize your browsing experience. Categories include:
- Essential Cookies: Necessary for site functionality.
- Performance Cookies: Help us understand user behavior.
- Marketing Cookies: Used only with explicit consent.
Cookie preferences can be managed in your browser settings or via our site’s consent manager.
7. Data Retention
- Account Data: Retained for the duration of your active account.
- Payment Data: Retained for 7 years in compliance with financial laws.
- Usage Data: Anonymized for analytics and stored indefinitely.
8. Security Measures
We implement robust security protocols including:
- End-to-end encryption (SSL/TLS and AES-256)
- Role-based access controls (RBAC)
- Regular security audits and penetration tests
- Cloudflare protection for DDoS mitigation and CDN
- Zero direct access by Linked personnel to sensitive personal data
9. Your Rights
As a data subject, you are entitled to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Withdraw consent at any time
- Object to processing for marketing
- Request data portability
To exercise any rights, contact: team@linked.it.com
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect information from minors. If you believe a child has submitted data, please contact us for prompt removal.
11. Jurisdiction and Data Location
Linked LLC is incorporated in Delaware, USA. All matters arising from this policy are governed by the laws of the State of Delaware.
12. Force Majeure
We are not liable for any delay or failure in performance resulting from acts beyond our reasonable control, including but not limited to: natural disasters, acts of war, cyberattacks, telecommunications failures, pandemics, or acts of government.
13. Changes to This Policy
We may update this policy periodically. Revisions will be posted at https://linked.it.com/privacy with the effective date. Your continued use signifies your acceptance of changes.
14. Contact Us
Changes to This Policy
We may update this policy occasionally. We’ll always notify you, and your continued use means you agree to the updates.
Contact
For privacy-related inquiries, please contact us at: team@linked.it.com
We’re here for you → team@linked.it.com
Linked is built on privacy-first infrastructure.